Terms of Service

Welcome to SeasonHub ("we," "us," "our," or "Platform"). By accessing or using our website, mobile application, or services, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and SeasonHub. If you do not agree with any part of these Terms, you must immediately discontinue use of our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Platform after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

2.1 Age Requirement

You must be at least 18 years of age to use SeasonHub. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

2.2 Account Creation

To sell tickets on our Platform, you must create an account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

2.4 Prohibited Users

We reserve the right to refuse service, terminate accounts, or cancel transactions at our sole discretion, including but not limited to situations involving fraudulent activity, violation of these Terms, or suspicious behavior.

3.1 Ticket Eligibility

You may only submit tickets that you legally own and have the right to transfer. Tickets must be legitimate, valid, and transferable through recognized ticketing platforms such as Ticketmaster, AXS, SeatGeek, or Vivid Seats. We do not accept parking passes, non-transferable tickets, or fraudulent tickets.

3.2 Submission Process

When submitting tickets, you must provide accurate and complete information including event name, date, venue, section, row, seat numbers, and quantity. False or misleading information may result in rejection of your submission and potential account suspension.

3.3 Offers

After reviewing your submission, we may extend an offer to purchase your tickets at a price determined by our proprietary pricing algorithm based on market conditions, demand, event date, and seat location. Offers are not guaranteed and are made at our sole discretion.

3.4 Offer Acceptance

Offers are time-limited and may expire if not accepted within the specified timeframe. By accepting an offer, you agree to transfer the tickets to us and complete the transaction according to these Terms.

3.5 Ticket Transfer

You must transfer tickets to us within 24 hours of accepting an offer using the original ticketing platform's transfer mechanism. You agree to provide transfer links, confirmation screenshots, or other proof of transfer as requested.

3.6 Verification

We reserve the right to verify the authenticity and validity of all tickets before processing payment. Verification may include checking transfer receipts, accessing ticket accounts, or contacting the original ticket issuer.

4.1 Payment Method

All payments are made exclusively in Solana (SOL) cryptocurrency. By using our Platform, you agree to receive payment in SOL and understand that we do not offer traditional payment methods such as bank transfers, checks, or credit card payments.

4.2 Wallet Requirements

You must provide a valid Solana wallet address to receive payments. You are solely responsible for ensuring the accuracy of your wallet address. We are not liable for payments sent to incorrect or invalid wallet addresses provided by you.

4.3 Payment Timing

Payments are processed within 5-10 minutes after we verify receipt and validity of your tickets. All payments are final and non-refundable once sent to your wallet address.

4.4 Cryptocurrency Risks

You acknowledge that cryptocurrency markets are highly volatile and that the value of SOL may fluctuate significantly. We are not responsible for any gains or losses resulting from changes in cryptocurrency value after payment is sent.

4.5 Transaction Fees

We cover all blockchain transaction fees. The offer amount displayed is the exact amount you will receive in your wallet. However, you may incur fees when converting SOL to fiat currency through third-party exchanges.

4.6 Withdrawal of Balance

Any accumulated balance in your account can be withdrawn to your specified Solana wallet address. Withdrawal requests are typically processed within 1-2 business days. We reserve the right to delay or deny withdrawals if we suspect fraudulent activity.

You represent and warrant that:

• You are the legal owner of all tickets you submit for sale
• You have the right to sell and transfer the tickets
• The tickets are authentic, valid, and not counterfeit
• The tickets have not been resold or transferred to any other party
• All information provided in your submission is accurate and complete
• You will not submit duplicate tickets across multiple platforms simultaneously
• The tickets comply with all applicable laws and the terms of the original ticket issuer
• You will complete the ticket transfer promptly and in good faith

You agree NOT to:

• Submit fraudulent, counterfeit, stolen, or invalid tickets
• Provide false or misleading information about tickets or events
• Submit tickets you do not own or have no right to sell
• Attempt to manipulate pricing or exploit the Platform's systems
• Use the Platform for money laundering or other illegal activities
• Create multiple accounts to circumvent restrictions or bans
• Interfere with or disrupt the Platform's operation or security
• Use automated systems (bots) to submit tickets or interact with the Platform
• Reverse engineer, decompile, or attempt to extract source code
• Violate any applicable laws, regulations, or third-party rights
• Harass, threaten, or abuse our staff or other users

7.1 No Refunds

All sales are final. Once payment has been sent to your wallet address, we do not offer refunds under any circumstances, including but not limited to changes in cryptocurrency value, event cancellations, or buyer's remorse.

7.2 Submission Cancellation

You may cancel a ticket submission at any time before accepting an offer. Once you accept an offer, the sale becomes binding and cannot be cancelled.

7.3 Event Cancellations

If an event is cancelled or postponed after we purchase your tickets, we assume all risk and responsibility. You keep the payment regardless of event status changes.

7.4 Rejected Tickets

If tickets are rejected during verification due to invalidity, fraud, or discrepancies, no payment will be issued. The tickets remain your property and may be re-submitted after correction, subject to our review.

8.1 Disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASHRESALE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use the Platform
• Unauthorized access to your account or wallet
• Changes in cryptocurrency value
• Errors, mistakes, or inaccuracies in content
• System downtime or technical failures
• Third-party actions or services

8.3 Maximum Liability

In no event shall our total liability to you exceed the amount paid to you for the specific transaction giving rise to the claim, or $100 USD, whichever is less.

You agree to indemnify, defend, and hold harmless SeasonHub, its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your submission of fraudulent or invalid tickets
• Your violation of any applicable laws or regulations
• Your infringement of any third-party rights
• Your negligent or willful misconduct

Your privacy is important to us. Our Privacy Policy (available on our website) explains how we collect, use, store, and protect your personal information. By using the Platform, you consent to our data practices as described in the Privacy Policy.

We collect information necessary to process transactions, including email addresses, names, ticket details, and wallet addresses. We do not sell your personal information to third parties.

11.1 Our Right to Terminate

We reserve the right to suspend or terminate your account and access to the Platform at any time, with or without notice, for any reason, including but not limited to violation of these Terms, fraudulent activity, or suspicious behavior.

11.2 Your Right to Terminate

You may terminate your account at any time by contacting our support team. Termination does not relieve you of obligations incurred prior to termination.

11.3 Effect of Termination

Upon termination, your right to use the Platform immediately ceases. Any pending transactions will be completed according to these Terms. You remain liable for all obligations incurred prior to termination.

12.1 Informal Resolution

Before initiating formal dispute resolution, you agree to first contact us at support@seasonhub.com to attempt to resolve the dispute informally for at least 30 days.

12.2 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English in the United States.

12.3 Class Action Waiver

YOU AGREE THAT ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms (not subject to arbitration) shall be brought exclusively in the federal or state courts located in Delaware.

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SeasonHub and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, internet failures, or government actions.

14.6 Notices

All notices to you will be sent to the email address associated with your account. Notices to us should be sent to support@seasonhub.com.